The telephone solution for all freelancers and liberal professions
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The telephone service makes it possible: Full concentration on projects and clients
Today, well over three million people are self-employed. Almost half of them work in one of the classic academic "catalog professions". They are independent auditors, tax consultants, engineers, journalists, doctors, authors, notaries, or veterinarians. More than twice as many freelancers and solo self-employed people are involved in artistic, literary, teaching, and educational professions or run their own business. The trend is increasing.
Running a business independently is attractive to one in every ten people. Regardless of whether you work in your liberal profession as a photojournalist, makeup artist, dentist, naturopath, physiotherapist, or designer: If you are in the appointment business and need to acquire and take care of your clients yourself, constant availability is almost unavoidable. Because how does it probably look to potential clients if you are repeatedly not reachable by phone? Exactly! As an affected client, you would probably also turn to one of the many competitors. This is all the more understandable if it is a matter of urgency or time criticality.
As a freelancer or independent professional, you should avoid being unreachable. On the other hand, constant telephone availability can't be the alternative for you as an independent professional. Apart from your own ability to concentrate, both your clients and your projects deserve your undivided attention. However, your focus on what's essential comes to an end when your smartphone rings again and again.
Therefore, and because it is our ambition to support freelancers and independent professionals in this regard, we offer Office24's smart telephone service. With our friendly secretaries and our smart features such as the VIP function for important callers, we are entirely tailored to the needs of freelancers and independent professionals in various industries.
Whether you work as a veterinarian, notary, interpreter, or auditor, Office24's virtual telephone service is aimed at those professional groups that spend a large part of their working time in meetings, consultations, and negotiations. And it is completely tailored to you! For you alone decide which of our numerous features and functions you use for your daily business - and you can easily and intuitively control them via our app or our customer portal.
Practical examples
Identify successful customers, systematically capture data and much more. The Office24 telephone lead qualification puts an end to scatter loss on the phone.
Recurring telephone inquiries about unavailable capacities, contract changes, or price changes no longer have to disrupt daily business operations. Learn how the Office24 telephone service can handle the provision of standard information for you.
Both in real and perceived emergencies, customers desire immediate response. Find out how the Office24 telephone service supports companies and businesses as an external 24/7 hotline and assists customers in emergencies.
As an external telephone secretary, Office24's telephone service is the perfect solution for a missing or overloaded office management. Discover how our telephone service supports companies with high call volumes.
With our innovative solutions, we have continually developed the classic telephone secretary in the area of telephone service. Find out here how our customers use the Office24 telephone service to ensure 24/7 access to their buildings, premises, or sites.
The most popular features for freelancers
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Individual Call Answering
Call handling precisely according to your instructions
You decide how we should handle callers, depending on the caller, the reason for the call, or appointments in your calendar - we work exactly according to your specifications.
Find out more -
24h Service
Around the clock, 365 days a year
Even calls that come in during the weekend or later in the day, when you and your team may already be off work, can potentially mean new business or distinguish good customer service from a very good one - that's why we answer your calls 24 hours a day, 365 days a year if you wish.
Find out more -
Calendar Synchronisation
We keep track
Synchronise your calendars with your Office24 secretary so that neither you nor us miss any appointments and we stay up to date in your hectic everyday life.
Find out more -
VIP List
Which callers have top priority?
Are there certain callers that we should always treat with the highest priority and for example should always forward to you? No problem, just share your VIP list with us!
Find out more -
Multilingual Secretaries
We speak many languages
Do you operate internationally and receive calls in English, French, Italian, Spanish, Catalan, Swiss German, or even Japanese? No problem, with our foreign language secretaries, the concerns of these callers are handled by native speakers in your company name.
Find out more -
Call Filtering
Separate the wheat from the chaff
We are happy to pre-qualify calls according to your criteria, put VIPs through directly, arrange immediate binding appointments with potential new customers, and refer representatives to written communication.
Find out more -
Smartphone App
We are as mobile as you are
Direct your instructions to your secretary and receive all information about the calls handled by the secretary in real time on your smartphone.
Find out more -
Switchboard
Quickly find the right contact person
Let us transfer the calls to the right places. With our employee secretaries, your colleagues have their own phone numbers and can make their own instructions and settings without losing sight of the connections within your company.
Find out more -
Contact Synchronisation
So that we can greet your callers by name
Synchronize your address book with your telephone secretary, so we can be quicker at noting names and callback numbers and recognizing your callers. This not only provides a great service experience but also efficient processes in your secretary.
Find out more -
Appointment Scheduling
We organise your calendar
We ensure that your calendar is filled with truly valuable appointments. Just give us free time slots and we'll take care of the rest!
Find out more
Call handling precisely according to your instructions
You decide how we should handle callers, depending on the caller, the reason for the call, or appointments in your calendar - we work exactly according to your specifications.
Find out more
Around the clock, 365 days a year
Even calls that come in during the weekend or later in the day, when you and your team may already be off work, can potentially mean new business or distinguish good customer service from a very good one - that's why we answer your calls 24 hours a day, 365 days a year if you wish.
Find out more
We keep track
Synchronise your calendars with your Office24 secretary so that neither you nor us miss any appointments and we stay up to date in your hectic everyday life.
Find out more
Which callers have top priority?
Are there certain callers that we should always treat with the highest priority and for example should always forward to you? No problem, just share your VIP list with us!
Find out more
We speak many languages
Do you operate internationally and receive calls in English, French, Italian, Spanish, Catalan, Swiss German, or even Japanese? No problem, with our foreign language secretaries, the concerns of these callers are handled by native speakers in your company name.
Find out more
Separate the wheat from the chaff
We are happy to pre-qualify calls according to your criteria, put VIPs through directly, arrange immediate binding appointments with potential new customers, and refer representatives to written communication.
Find out more
We are as mobile as you are
Direct your instructions to your secretary and receive all information about the calls handled by the secretary in real time on your smartphone.
Find out more
Quickly find the right contact person
Let us transfer the calls to the right places. With our employee secretaries, your colleagues have their own phone numbers and can make their own instructions and settings without losing sight of the connections within your company.
Find out more
So that we can greet your callers by name
Synchronize your address book with your telephone secretary, so we can be quicker at noting names and callback numbers and recognizing your callers. This not only provides a great service experience but also efficient processes in your secretary.
Find out more
We organise your calendar
We ensure that your calendar is filled with truly valuable appointments. Just give us free time slots and we'll take care of the rest!
Find out moreOur flexible tariff model
Just see for yourself!
- Free 14 day trial
- Immediately ready for use
- No automatic contract renewal
- Cancelable on a daily basis during the test period
- Free consultation
- Free Android & iOS App
The ideal tariff for small companies and everyone who only occasionally needs the telephone service. The Beginner tariff ensures minimal fixed costs and full flexibility.
The tariff for self-employed individuals and small businesses who wish to use the telephone service regularly. Lower service fees are tailored to the increased call volume.
The tariff for everyone who wants to rely on Office24 around the clock. Including 5 employee secretaries and 24h service. Ideal for hotlines and larger companies.
Sophie Allen
Customer Service
Just try it out - without a basic fee in the first month
What our customers say
This service is a great help when my secretary is on holiday or when the firm's solicitors are in court or in a meeting. We are always given immediate notification of our customers' needs, even when we are out of the office or cannot take calls.
It’s been two years now that we have worked with Office24. We have quite specific demands in regards to our customer service, and at first we doubted we could find an external partner that would manage our incoming phone calls to our expectations. But Office24 is high quality, personalised, friendly and flexible. We finally found what we were looking for!
Working with Office24 allows us to use the human resources of our company more effectively, our customers can now reach us 24/7 and in different languages! It has definitely given us an advantage over our competitors.