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Contact synchronisation for your secretariat
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For more efficient call reception by your telephone secretaries
Having a good secretary or assistant who knows your regular callers can make a big difference. The secretaries of your Office24 telephone service can even see who is calling before they answer the call with a small trick. Simply synchronise your address book in the Office24 app and your telephone secretary will be able to see who is calling. This way they can greet the caller correctly and don't have to take down contact details that you already have. This makes it easier and more relaxed for everyone to handle calls.
The switchboard also offers advantages for new callers. Their contact details will be recorded by our employee and can be transferred to your address book with just one click in the Office24 app.
If you use the VIP list, you can quickly and easily mark people from your address book as VIPs or remove this mark.
It has never been easier to keep track of the contact details of your callers and transfer them to your address book.
How our customers use the phone service
Smart Lead Qualification with the Telephone Service
Lead qualification
Identify successful customers, systematically capture data and much more. The Office24 telephone lead qualification puts an end to scatter loss on the phone.
Telephone Support for Recurring Inquiries
Inquiry Management
Recurring telephone inquiries about unavailable capacities, contract changes, or price changes no longer have to disrupt daily business operations. Learn how the Office24 telephone service can handle the provision of standard information for you.
Smart telephone secretariat according to exact specifications
Telephone secretary
As an external telephone secretary, Office24's telephone service is the perfect solution for a missing or overloaded office management. Discover how our telephone service supports companies with high call volumes.
The most important features of the telephone service
These industries use the telephone service
What our customers say
This service is a great help when my secretary is on holiday or when the firm's solicitors are in court or in a meeting. We are always given immediate notification of our customers' needs, even when we are out of the office or cannot take calls.
It’s been two years now that we have worked with Office24. We have quite specific demands in regards to our customer service, and at first we doubted we could find an external partner that would manage our incoming phone calls to our expectations. But Office24 is high quality, personalised, friendly and flexible. We finally found what we were looking for!
Working with Office24 allows us to use the human resources of our company more effectively, our customers can now reach us 24/7 and in different languages! It has definitely given us an advantage over our competitors.