Smart Lead Qualification over the Phone

NO service fee for the 1st month

Your personal telephone service - test it live now !

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NO service fee for the 1st month

Your personal telephone service - test it live now !

Secure benefits now

  • £25 credit to get started
  • No service fee for the first month
  • No registration or setup fee
  • No long-term contract commitment
  • Ready to use in 10 minutes

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Office24 telephone service identifies successful customers

Marketing activities almost always have scatter loss. Not only is the unnecessarily spent marketing budget a problem, but every incoming lead needs to be qualified to determine whether it is a potential customer or not. This ties up resources and can, in the worst case, demotivate sales staff. Instead of focusing on communicating the benefits of their own product, they first need to determine whether there is a promising customer at all.

That's why many Office24 customers use the phone service to pre-qualify incoming calls. They specify what the telephone secretary staff should ask callers in order to separate the wheat from the chaff. For example, a highly specialised lawyer could initially ask what area of law the call relates to.

Categorise calls and integrate them into your processes for further processing

Depending on the categorisation of the caller, the Office24 staff then take different actions. For example, they can directly transfer important callers or schedule an appointment with them. Or they first capture structured data from new customers and then pass this on directly into the customer's CRM system via Zapier integration.

With a few simple follow-up questions, an unclear mass of different calls becomes homogeneous packages that can be handed over directly to different people or departments in the company. This way, every employee can do exactly the job they are specialised in. And nobody has to struggle with calls that only cost time and concentration but do not contribute to success.

Our flexible tariff model

NO service fee for the 1st month
Start your Free Trial - Set up Now!

Just see for yourself! 

  • Free 14 day trial
  • Immediately ready for use 
  • No automatic contract renewal  
  • Cancelable on a daily basis during the test period
  • Free consultation 
  • Free Android & iOS App
Simply start
Starter tariff
from £39.00 / month
from £39.00 / month

The ideal tariff for small companies and everyone who only occasionally needs the telephone service. The Beginner tariff ensures minimal fixed costs and full flexibility.

Standard tariff
from £79.90 / month
from £79.90 / month

The tariff for self-employed individuals and small businesses who wish to use the telephone service regularly. Lower service fees are tailored to the increased call volume.

Professional tariff
from £179.90 / month
from £179.90 / month

The tariff for everyone who wants to rely on Office24 around the clock. Including 5 employee secretaries and 24h service. Ideal for hotlines and larger companies.

Sophie Allen

Customer Service

Discover how best to use the telephone service

What our customers say

This service is a great help when my secretary is on holiday or when the firm's solicitors are in court or in a meeting. We are always given immediate notification of our customers' needs, even when we are out of the office or cannot take calls.

Mr. Thorpe
LLB (Hons)

It’s been two years now that we have worked with Office24. We have quite specific demands in regards to our customer service, and at first we doubted we could find an external partner that would manage our incoming phone calls to our expectations. But Office24 is high quality, personalised, friendly and flexible. We finally found what we were looking for!

Ms. Bennett
Head of Marketing

Working with Office24 allows us to use the human resources of our company more effectively, our customers can now reach us 24/7 and in different languages! It has definitely given us an advantage over our competitors.  

Mr. Mitchell

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