Smart Telephone Service for All Occasions

NO service fee for the 1st month

Your personal telephone service - test it live now !

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Please try again later or contact us by phone on 01179 119 190.

NO service fee for the 1st month

Your personal telephone service - test it live now !

Secure benefits now

  • £25 credit to get started
  • No service fee for the first month
  • No registration or setup fee
  • No long-term contract commitment
  • Ready to use in 10 minutes

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The Office24 telephone service is available 24/7 for callers seeking advice

Unexpected everyday events such as car breakdowns, broken elevators, clogged drains, or even burst water pipes don't adhere to the working hours of trade businesses that can fix such damages. Misfortune rarely comes alone. The heating system loves to fail precisely when it's at its cosiest – and coldest. The same applies to the television, the router, or many other technical glitches that can occur in everyday life. Even if you and your business aren't obliged to be available 24/7, it's worth considering.

Customers wish to be heard – at all times

Not only in emergency or exceptional situations do individuals desire personal interaction. The "First Customer Aid" has become a significant positioning characteristic and a clear competitive advantage. Increasing competitive pressure and changing customer behaviour are prompting companies to explore new paths in their service hours. A decision that can incur high costs – but doesn't have to.

Personal availability is a service to the customer - a service we are more than happy to take over for you

As 24/7 accessibility binds customers, many craft businesses make use of the Office24 telephone service. While car repair shops, maintenance, heating, or plumbing specialist companies are not obliged to set up an emergency hotline, demonstrating readiness and helpfulness at unconventional times will also have a positive impact on your business. In the era of digital customer reviews and social media, word gets around – to your advantage.

Not all emergencies are created equal - we filter that for you

Of course, you don't want to be jolted awake night after night or have to set up round-the-clock availability. That's also not necessary. Experience shows that in most cases, it's not an actual emergency situation that can't wait. More often than not, those affected just need a solution perspective to be able to sleep peacefully again. And that's exactly what we at Office24 take over with our trained staff. 24 hours a day. 365 days a year.

The Office24 24/7-Hotline - ideal for all situations and for every business

Our 24/7 telephone service filters incoming calls by urgency, initially addressing the caller so they know they are in good hands and a solution is in sight. Only when our staff have the impression that immediate action is required, do we pass on the concern and customer data according to your predefined emergency scenario to you or one of your staff members. You will receive a call note with all relevant customer data about all other concerns via email, SMS, or in the Office24 app.

With this model and the support of the Office24 telephone service, you too can set up an emergency hotline at manageable costs, from which you will only be disturbed in a real emergency.

Our flexible tariff model

NO service fee for the 1st month
Start your Free Trial - Set up Now!

Just see for yourself! 

  • Free 14 day trial
  • Immediately ready for use 
  • No automatic contract renewal  
  • Cancelable on a daily basis during the test period
  • Free consultation 
  • Free Android & iOS App
Simply start
Starter tariff
from £39.00 / month
from £39.00 / month

The ideal tariff for small companies and everyone who only occasionally needs the telephone service. The Beginner tariff ensures minimal fixed costs and full flexibility.

Standard tariff
from £79.90 / month
from £79.90 / month

The tariff for self-employed individuals and small businesses who wish to use the telephone service regularly. Lower service fees are tailored to the increased call volume.

Professional tariff
from £179.90 / month
from £179.90 / month

The tariff for everyone who wants to rely on Office24 around the clock. Including 5 employee secretaries and 24h service. Ideal for hotlines and larger companies.

Sophie Allen

Customer Service

Discover how best to use the telephone service

What our customers say

This service is a great help when my secretary is on holiday or when the firm's solicitors are in court or in a meeting. We are always given immediate notification of our customers' needs, even when we are out of the office or cannot take calls.

Mr. Thorpe
LLB (Hons)

It’s been two years now that we have worked with Office24. We have quite specific demands in regards to our customer service, and at first we doubted we could find an external partner that would manage our incoming phone calls to our expectations. But Office24 is high quality, personalised, friendly and flexible. We finally found what we were looking for!

Ms. Bennett
Head of Marketing

Working with Office24 allows us to use the human resources of our company more effectively, our customers can now reach us 24/7 and in different languages! It has definitely given us an advantage over our competitors.  

Mr. Mitchell

The Office24 App - download now