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The telephone service for all use cases
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This is how our customers use the telephone secretary
The Office24 telephone service is an extremely flexible and versatile product. It is therefore suitable for the most diverse industries and application scenarios.
For example, for lawyers who entrust us with scheduling appointments with their clients. For real estate agents, who, with the help of our 24-hour service no longer miss any order even in the evening. Or for online shops, who handle their entire order acceptance in several languages through us.
Find out how our customers use the telephone service, what experiences they have had with it, and what the most important features are for them.
The smart telephone solution for all freelancers
Freelancers
Successful freelancers should be reachable for both new and existing clients. However, a constantly ringing phone can significantly disrupt daily business. The virtual telephone service is the perfect solution for all freelancers without their own office management.
- Freelancers
- Individual call answering
- Calendar synchronisation
- Call filtering
- Contact Synchronisation
- Appointment scheduling
- App
Hotellerie
Be available 24/7 cost-effectively
Hotels need to be available 24/7 - such is the expectation of customers. If a potential new guest is only greeted by an automated message or the phone just rings endlessly without anyone picking up the call, the first impression is gone. ...
- Hospitality
- Individual call answering
- 24h-Service
- Calendar synchronisation
- VIP-List
- Multilingual secretaries
- Call filtering
- Switchboard
E-Commerce
Telephone accessibility makes the difference
E-commerce happens online, clearly. But for many years, the telephone has consistently – and in our opinion, rightfully – remained on the list of the favorite communication channels for customers. This is true even in the e-commerce sector. ...
- E-commerce
- Individual call answering
- 24h-Service
- Multilingual secretaries
- Call filtering
- Switchboard
Craftsmen
Focus on Truly Important Orders
Craftsmen's work is performed at the customer's site – constant phone ringing can be disruptive in this setting. But not just that. For craft businesses, of course, not every order holds equal value. ...
- Craftsmen
- Individual call answering
- Calendar synchronisation
- VIP-List
- Call filtering
- Contact Synchronisation
- Appointment scheduling
Financial advisors
Full concentration in the consultation
Investors expect their financial advisor's full attention. In order to optimally advise your customers on important financial decisions, you need not only good preparation but also your concentration above all. ...
- Financial advisors
- Individual call answering
- Calendar synchronisation
- VIP-List
- Call filtering
- Contact Synchronisation
- Appointment scheduling
- App
Real Estate Agents
Never miss important calls again
Personal availability is essential in the real estate business. Many real estate agents miss the opportunity to gain new contracts mainly because they can't always answer the phone. ...
- Real estate agents
- Individual call answering
- 24h-Service
- Calendar synchronisation
- VIP-List
- Multilingual secretaries
- Call filtering
- Contact Synchronisation
- Appointment scheduling
- App
IT
Time for focused work on the order
Companies in the IT industry work in a very dynamic environment. Customers have high demands especially on availability, accessibility, and solution competence. ...
- IT
- Individual call answering
- 24h-Service
- Calendar synchronisation
- VIP-List
- Call filtering
- Switchboard
- App
Attorneys and Notaries
Always reachable for my clients
The lawyer's secretary creates the first impression for new clients. Here, every sentence must be right and, above all, no call should go unanswered, so that in the end another law firm does not get the new mandate. ...
- Lawyers
- Individual call answering
- 24h-Service
- Calendar synchronisation
- VIP-List
- Call filtering
- Switchboard
- Contact Synchronisation
- Appointment scheduling
Start-ups
Staying accessible - even in meetings
For young entrepreneurs and start-ups without an office manager, Office24's telephone service offers smart performance at an affordable price. If you are personally unavailable, our trained employees take your calls, provide information, make appointments, and much more.
- Start-ups
- Individual call answering
- Calendar synchronisation
- Switchboard
- Contact Synchronisation
- Appointment scheduling
- App
KMU
Scalable resources according to your needs
For over 15 years, our telephone service has been tailored to small and medium-sized companies. We offer solutions to some of the most common problems of SMEs, and we are market leaders because we truly understand our customers from a variety of industries.
- SMEs
- Individual call answering
- Calendar synchronisation
- VIP-List
- Call filtering
- Contact Synchronisation
- Appointment scheduling
- App
Doctors & Therapists
The perfect addition to your practice team
Most patients still pick up the phone today when they need to contact a practice or clinic with a medical or therapeutic concern. Clearly, uncertainties and questions are better clarified in a personal conversation. ...
- Medical practices
- 24h-Service
- Calendar synchronisation
- VIP-List
- Call filtering
- Switchboard
- Appointment scheduling
Questions about the phone service? We are happy to help!
What our customers say
This service is a great help when my secretary is on holiday or when the firm's solicitors are in court or in a meeting. We are always given immediate notification of our customers' needs, even when we are out of the office or cannot take calls.
It’s been two years now that we have worked with Office24. We have quite specific demands in regards to our customer service, and at first we doubted we could find an external partner that would manage our incoming phone calls to our expectations. But Office24 is high quality, personalised, friendly and flexible. We finally found what we were looking for!
Working with Office24 allows us to use the human resources of our company more effectively, our customers can now reach us 24/7 and in different languages! It has definitely given us an advantage over our competitors.