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of your calls.
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Seize opportunities without losing focus
The secret to successful companies lies in focusing on what is essential for them. Customers who promise success. Developments that secure your existence in the long term. If the phone rings constantly, it's hard to maintain focus. The telephone service supports you and your team in this regard. With efficient methods that reliably identify the most important calls, with smart features that make everyday life easier, and with employees who are passionate about supporting you.
How our customers benefit
Lower your fixed costs!
The Office24 telephone service is significantly cheaper than hiring your own employees - whether we take over secretarial services completely or relieve your existing secretary during vacations, sickness, and other short-term obstacles, you don't have to worry about cost-intensive issues such as payroll accounting, holiday or sickness cover with our secretaries.
Optimal accessibility for your company!
Whether as support for your on-site secretary in the evening, during vacation or illness, or as a complete solution for small businesses without their own secretary - we stand by your side as a discreet service provider and always ensure a professional first impression and perfect accessibility - a real competitive advantage.
Relief in the office and on the road
Our friendly secretaries cover your back and take care of your incoming calls - if desired, 24 hours a day. This allows you to create focus periods or fully concentrate on your appointments and yet, always be accessible to your customers, prospects, and partners with Office24.
Deal only with qualified calls!
You receive many requests and need to quickly separate the wheat from the chaff? Define which callers are particularly important and which ones you don't want to continue dealing with. We qualify the calls for you so that you and your employees have more time to focus on the essentials.
Perfect integration into your processes!
Your Office24 telephone secretary integrates perfectly into your existing system landscape and processes. Share your calendars and address books with us or use our Zapier connection to receive your call notes directly in your CRM system. We have the right solution for every need so that the external secretary feels like your own.
The Office24 telephone service is significantly cheaper than hiring your own employees - whether we take over secretarial services completely or relieve your existing secretary during vacations, sickness, and other short-term obstacles, you don't have to worry about cost-intensive issues such as payroll accounting, holiday or sickness cover with our secretaries.
Whether as support for your on-site secretary in the evening, during vacation or illness, or as a complete solution for small businesses without their own secretary - we stand by your side as a discreet service provider and always ensure a professional first impression and perfect accessibility - a real competitive advantage.
Our friendly secretaries cover your back and take care of your incoming calls - if desired, 24 hours a day. This allows you to create focus periods or fully concentrate on your appointments and yet, always be accessible to your customers, prospects, and partners with Office24.
You receive many requests and need to quickly separate the wheat from the chaff? Define which callers are particularly important and which ones you don't want to continue dealing with. We qualify the calls for you so that you and your employees have more time to focus on the essentials.
Your Office24 telephone secretary integrates perfectly into your existing system landscape and processes. Share your calendars and address books with us or use our Zapier connection to receive your call notes directly in your CRM system. We have the right solution for every need so that the external secretary feels like your own.
Integration is the key to success
Our telephone service integrates seamlessly into your company. Your callers reach us via a simple call forwarding, and conversely, there are countless possibilities to integrate the data from the calls into your systems. With our Zapier interface, over 3,500 apps can be directly addressed.
Appointment scheduling and calendar maintenance
Let us maintain your calendar! Share your calendars with your Office24 secretaries and we react flexibly in the call acceptance according to your appointment calendar. For the times you release, we are also happy to schedule appointments for you and ensure that you are informed in real time about any changes.
What our customers say
This service is a great help when my secretary is on holiday or when the firm's solicitors are in court or in a meeting. We are always given immediate notification of our customers' needs, even when we are out of the office or cannot take calls.
It’s been two years now that we have worked with Office24. We have quite specific demands in regards to our customer service, and at first we doubted we could find an external partner that would manage our incoming phone calls to our expectations. But Office24 is high quality, personalised, friendly and flexible. We finally found what we were looking for!
Working with Office24 allows us to use the human resources of our company more effectively, our customers can now reach us 24/7 and in different languages! It has definitely given us an advantage over our competitors.