The call filtering of the Office24 telephone service

NO service fee for the 1st month

Your personal telephone service - test it live now !

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NO service fee for the 1st month

Your personal telephone service - test it live now !

Secure benefits now

  • £25 credit to get started
  • No service fee for the first month
  • No registration or setup fee
  • No long-term contract commitment
  • Ready to use in 10 minutes

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Magazin & top Innovator 20 years TÜV, ISO 9001 & 27001 OMR Reviews

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We separate the wheat from the chaff with your calls

One of the significant advantages of Office24's telephone secretary is the ability to have calls filtered by our secretaries. The two most common filters are the VIP list and the identification of sales representative calls. The latter are directly referred to mail for many of our customers.

In essence, however, it is possible to filter anything that can be ascertained with one or two brief questions by our staff. For example, you can define a different conversation sequence for new customers than for existing customers - to ask for specific information from interested parties, for example, which is already available to you in an existing business relationship. Or perhaps you would like our secretaries to schedule an appointment directly with your existing customers. This is also easily possible.

The exact call filtering is best determined in a brief conversation with our customer service. You will find that there are hardly any limits to your possibilities here.

How our customers use the phone service

The smart telephone service for all situations
24/7 Emergency Management

Both in real and perceived emergencies, customers desire immediate response. Find out how the Office24 telephone service supports companies and businesses as an external 24/7 hotline and assists customers in emergencies.

Find out more now
Smart Lead Qualification with the Telephone Service
Lead qualification

Identify successful customers, systematically capture data and much more. The Office24 telephone lead qualification puts an end to scatter loss on the phone.

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Smart telephone secretariat according to exact specifications
Telephone secretary

As an external telephone secretary, Office24's telephone service is the perfect solution for a missing or overloaded office management. Discover how our telephone service supports companies with high call volumes.

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These industries use the telephone service

What our customers say

This service is a great help when my secretary is on holiday or when the firm's solicitors are in court or in a meeting. We are always given immediate notification of our customers' needs, even when we are out of the office or cannot take calls.

Mr. Thorpe
LLB (Hons)

It’s been two years now that we have worked with Office24. We have quite specific demands in regards to our customer service, and at first we doubted we could find an external partner that would manage our incoming phone calls to our expectations. But Office24 is high quality, personalised, friendly and flexible. We finally found what we were looking for!

Ms. Bennett
Head of Marketing

Working with Office24 allows us to use the human resources of our company more effectively, our customers can now reach us 24/7 and in different languages! It has definitely given us an advantage over our competitors.  

Mr. Mitchell
Engineer

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