Why use a call answering service?
Your business will benefit from a call answering service in many ways
8 reasons to use a call answering service
- Save Money
Hiring a call answering service will only cost you 10% of employing a traditional office assistant, with no hidden costs or administrative hassle.
- Free time
You have more time to develop your business or see your clients because your phone is not ringing off the hook!
Professional call answering services possess the infrastructure to provide a multi faceted quality service at a cheap price.
Call answering service agents are trained in sophisticated call answering software and will understand your requirements from the first time they answer your calls.
- Customer service excellence
Call answering service agents are also versed in specialty customer service and will represent your business better than the average secretary.
- Caller retention
Did you know that 68% of callers will not leave a message on an answering machine? The personal service offered by a call answering service will impress your customers and grow your client base.
You do not need to fret in times of sick leave or staff holidays; having a call answering service on standby ensures all your bases are covered.
As a small business, using a third party call answering service allows you to easily obtain an image of professionalism and establishment.