Office 24 - Who We Are

Office 24 provides a personal call handling service designed to help you and your company work more efficiently.  We have years of experience supporting a wide range of businesses to achieve complete customer satisfaction.

Office 24 assistants receive ongoing training to ensure an excellent telephone manner.  Our assistants are extremely well motivated and will provide the highest level of customer service for your callers.

What We Can Do For You

Call Handling

Our friendly and professional team is ready to take your calls from 6am to 6pm, Monday to Friday.  We can take messages and pass them on to you, transfer calls or faxes to any number worldwide, provide information to your callers, take orders and manage your call overflow.  Your callers will never notice we are not in your office.  All we need are your company details and instructions on how you would like us to handle your calls.  This is quick and straight forward to set up.

Message Taking

Ideal if you want to work undisturbed or if you are in a meeting.  For each call we will take a message and notify you immediately.  Messages can be sent via email or SMS, enabling you to pick them up at your convenience, wherever you are in the world.

Personalised Call Handling

As an Office 24 customer, you will be allocated your own unique telephone number.  You may either divert calls to Office 24 via this number when you are busy, or publish the number for advertising purposes.  It is completely up to you.  Your calls will always be answered in a polite and professional manner with your personal greeting.  This is possible through the use of our sophisticated call management system which displays your company details and your instructions to our assistants.  Your calls can be dealt with in different ways and you can update us with new instructions whenever you like, at no extra cost.